We ship to Canada, so get informed here, eh. All Canadian items now ship with duties, taxes, and brokerage fees prepaid.
All prices listed (and payment) are in US dollars.
When you check out you will be billed $19 for DHL Express shipping, including brokerage fees. This is the flat shipping/brokerage fee that we charge for shipping an order to Canada. If you do all your shopping at once you can get your shipping costs down to a very small percentage of your order (we will lose greatly on shipping but that's OK.)
DHL Express service is 3 business days or less (including the time to clear customs.)
Duties and Sales Taxes are prepaid when you checkout, there will be no fees to get your order quickly to your door after checking out. Duties and HST Taxes are prepaid so that you will have no extra fees to receive your items. Such fees for every item are listed on every product page and will be displayed fully at checkout confirmation. We have negotiated the lowest rates and you will be surprised at the low total cost for the item to get to your door.
At Levelninesports.com you pay ZERO brokerage fees. However, new Canadian regulations that just started July 2010 now have the following rates: Alberta and those remote provinces no one lives in are billed only duties + 5 percent GST, all other provinces are billed duties + 12 percent HST.
Ordering from any other US dealer will result in drastically higher import fees AFTER you pay for your item. We have worked our butts off to negotiate the lowest importation rates and fees.
Items have different duty rates based upon many factors, check an individual product page to see what TOTAL fees are for that item.
We may occasionally take your item out of its original box if that will save a lot of space, this applies particularly to helmets. We will always ship your order safe and securely, even if we take it out of its original packaging.
If your item is delayed you can use your tracking information (if you don't have it, contact us).
Canada orders can be made by credit card payment or Paypal.
We are now able to refund Taxes AND Duties on items returned.
Remote provinces: Due to extra fees, Northwest territories, Yukon, and Nunavut (
anyone actually in Nunavut? Ed. Note: We have been informed that people do indeed live in Nunavut, thanks Marta!) face a higher shipping/customs rate of $79.00 per order.. so try to get it all in at once.
Note: Some products cannot be shipped to Canada due to vendor agreements, most of these items will be clearly marked as such and you will be unable to add them to your cart.
Canada Customer Testimonials:
I felt you deserved some positive feedback so here is how we felt when the boots arrived at our door only three days after the order was placed...wow, that was fast...quality is superb...$100 shoes for $30 !
As you can see, we are very pleased with the service,the quality, and the price.
I am bookmarking your site for future purchases.
I just wanted to thank-you for your quick turn-around on shipping my skis. Somehow DHL, managed to get them to my house in Canada within 24 hours of shipping. I was pleasantly shocked that it arrived so soon. I also really appreciate the free ski bag as well. The Salomon Enduro's skis were great, plus it didn't hurt that it was some of the best spring skiing conditions in years, I am even a little sunburnt after the trip.
I am the third person in my office (out of 20 people) to order equipment from your web company this year alone and I have passed along your website to over half a dozen people already.
Keep up the great work!!!
Hey guys at Levelninesports,
Just a quick note to say thanks for the great service.
From the ease of selection and info about the equipment to the delivery of the skis, the whole process was painless. I was able to select the skis with ease as the info on the website is very good. I placed the order Monday, received it Thursday, had a tech set up the bindings and DIN and skied today. What a blast... love the skis and have already referred you to several friends. Oh yeah, love the pricing...
Again, thanks for making is so easy...
I wanted to take a moment and thank the Team for the Phenomenal service and sound knowledge they provided to me while choosing my ski equipment. The interactive website describing each item in detail is second to none!! It made my decision so much easier!
From my initial search through to finalization of the order, to delivery (packaged perfectly...not a scratch)was truly seamless. Hats off to your organization!!! Without hesitation, we'll be purchasing all of our ski equipment and accessories from levelninesports and have informed our friends and family to do the same!! Thanks again!
I just got my Head Mojo Spawn skis last week by UPS. Wanted to tell you that I am delighted with the service and the product. UPS delivered them in 6 days just like you said they would. Shipping, duty (to Canada) and taxes all taken care of with no surprises. The skis are also great! Bindings were mounted perfectly. The price was unbeatable. First day I was a 20% better skier than on my old Atomic ARC's.
Thanks for everything. I'm now a big Levelninesports fan, and already told my buddies.
Hi, guys. Just wanted to let you know that my husband and I are thrilled with our new skis that we got from you just before Christmas.
We are certainly turning some heads at the local ski hill and causing a commotion. Many people are jotting down your website and planning to put in orders. I think you will be getting quite a volume of business from New Brunswick, Canada and you might want to give me some credit towards some new ski boots : )
Amy and Andrew W/
Just to say Thanks....
I just want to say Thank you guys,you are the best...I don't have the words to express my satisfaction doing business with you. Thanks to you, I which live in Saskatchewan flats , have right gear to explore some slopes of Canadian Rockies. I was born in Winter Olimpic City of Sarajevo in former Yugoslavia, came to these flats of Saskatchewan. Thanks to you people from another great Olimpic City I reawake my cravings for white steeps, and thanks to you again,realised that fulfilling of that craving is more afordable than ever. Thanks for hat too:).
Keep good work,I will recomend you to everybody.
Many thanks from very hapy customer
I just recieved my order for two sets of skis and bindings and four sets of poles and am very pleased with my new gear. I talked to Chris a couple times and found him to be really helpful and professional.
I am particularly happy with the quick and easy shipping to Canada and the reasonable cost. Buying in the US can be a hassle but your website and shipping costs made it a pleasure. You can be sure that I will pass your name along to friends looking to get new gear!
Thanks again and Merry Christmas,
I was extremely wary of ordering anything from a U.S. retailer and have never done so until Nov. 27 of this year. I have heard horror stories in the past of issues at Canadian customs. I just wanted to tell you how thrilled I was to receive my order yesterday, Dec.6. Thank you so much for your fantastic customer service, my daughter will be thrilled with her new Roxy ski bag. I will not hesitate to purchase anything off your website again and will recommend you to friends and family.
Here is huge thanks for all the superior service your boys offered!! In the last month, I have done ooddles of research on ski equipment for my entire family, and your product was the by far the most amazing price, hands down. Not only that, but I chatted with a few of the employees a few times, probably hassled them with gazillion questions but got amazing, instant and knowledgeable advice. Needless to say, I outfitted my entire family top to bottom with bran new skiing equipment and I cannot wait to hit the slopes. I got my own skis from you just last month, they arrived ready to rock - on time, and they work so beautifully, they make me look like Olympic material. Well, maybe not, but I sure do feel like it. And the coolest thing was, I could track them coming closer and closer to me by day. As you are shipping yet another order to me, here is a note to say: thanks and a great job!!
The on-line chats, and immediate responses from Jon and Dan... make me want to shop some more whenever the need arises. Until then, I have sang your praises to all ski and non-ski friends in my circles that would listen.
Well, I think you get the point. You guys rock for sure.
Your newest Eastern Canadian fan and customer,
Just thought I would drop a line and tell you how impressed I was with the order I just received from you guys! The gear was not only, hands down the best price, (which you already knew) but it arrived perfect! Your shipping guys did a great job. I was a little leery of shipping stuff to Canada, but, no problems at all! And it only took 8 days. And part of that was because UPS had a busy schedule with shipments going through Vancouver with the whole Olympics thing. It?s not very often that I am happy enough with any service I get that I will actually send anyone an email about it, and I know you ask that people tell a friend about you, And just an FYI, I am up to 7 people that I have passed on your web site to, and most of them are part of our ski team. And I will defiantly be ordering from you guys again!! Sunday will be the big test of the equipment at Lake Louise!
just want to say a big MERCI from Quebec Canada for the very good service i had and will do more busines in the future
Just received my order today....head monster 75s, bindings, poles, boots, and goggles and helmets for the kids. Fast shipping and no problems to East coast Canada (PEI). Am recomending site to all I know. Great products for great prices. Convienent having the duties included in price at checkout as well.
This is my third order from L9 and I still can't believe how good your company is. I live in Calgary, AB and looking forward to getting my latest order. Keep up the good work and I'll keep telling everyone I know to shop L9.
Level Nine Sports;
I just want to say thank you. My skis just came today, just as promised in the FedEx tracking system. They are a fabulous bargain compared to what I can get around here. I will be sure to tell anyone who is interested, where I got them. If you have some kind of a sticker or plate with your company info, I'll be happy to fasten it to the skis in the normal spot if you mail it to me. A local renter told me that he sold his rentals for between 400 to 700 dollars at the end of the season. That's when the internet surfing started and I found the link on the Kijiji pages. Can'twait to try them out.
I was a little worried about purchasing online from here at first because I grew up with the "if it's too good to be true" mentality. Most times, that turns out to be correct. However, I did my research on this one as I really wanted this to be legit. Checked on here, checked out their faqs and the how they secure things, and it all is just as good as anywhere else. I even googled "levelninsports sucks" and other variations specifically looking for bad things. Seriously, try it...you'll probably find this review lol. It is a sweet site, with retardedly low prices, a knowledgeable and laid back staff, who also ship for dirt cheap to Canada, and as a Canadian I was stoked about that. Buy from them, because big retail sellers are douchebags for charging such crazy high prices.
As a consumer in Canada it is really difficult to find good deals on sporting goods online due to the high shipping costs. When I came across Level Nine Sports I was so impressed with not only their prices, but with their awesome shipping costs to Canada!!!! I love how each item has a section that tells you exactly what the taxes, duties and exchange rate will be on the item in CDN dollars. The flat rate UPS shipping fee was amazing (and cheap) and all of our items arrived really fast, well packaged and exactly how described. I can't say enough good things about my first order with this compan
Great prices, great help, great delivery time (to Canada even!)
I was nervous making an order for all the ski gear I wanted, but decided to try since the prices were so good. I was excited about the prices and the selection, and the product descriptions were fantastic!
Made the order, then used their online Chat Room to contact their staff and they immediately responded to let me know when the order was being sent out. Everything just showed up tonite, on the date promised, with no unexpected extra charges. (Their final price does include all taxes/duties/etc for shipping over the border to Canada.)
I'm so pumped over the awesome gear, and the stoopid good deal on the prices...I couldn't have asked for better service too. Thanks Level Nine! I will order from you again, and I highly recommend Level Nine to anyone.
Excellent service, accurate shipping, insane price!
I locate in Canada, just got my gears from Levelninesports.com
couldn't believe it was a cool big good deal. products are excellent in condition and quality. Service was perfect, help to install bidning for ski as well.
al_venice, (Epinions Review)
My wife just called to say there was a package waiting for her when she got home this afternoon - her new skis. Not too remarkable except that I ordered them Monday (2 days ago) and I am in another country and not in a major city. So I'd have to say that is pretty amazing! I would have been happy with a week for delivery.
And she likes the skis (Defiance Pure Turn).
Thanks a bunch, and keep up the great work!