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Frequently Asked Questions
Customer Service
Top notch customer service! Find answers to your questions regarding the service you will receive at Level Nine Sports.

Orders are easy at Level Nine, but sometimes you have questions. We have answers!

Shipping Info
Get the skinny on shipping info, including tracking, rates, and much more.

Canada Shipping
Level Nine has perfected the art of shipping to Canada from the US. Here is some info that might help understand why.

Find details about Returns and Exchanges when something just doesn't work out.

L9 Account
Find out about the benefits and features of a Level Nine Sports account.

New Customers
Its easy becoming a customer at Level Nine, but you might have some questions. Here is where you'll find the answers.

Worldwide Shipping
Shipping outside of the US and Canada is getting easier everyday at Level Nine. Here are some details that help explain why.

General Gear Questions
Generic questions about the gear and packages we sell at