Levelninesports.com Special Logo
L9 Shipping Info
Share Level 9 Facebook Twitter Email a friend Print

 Cart: 0 Items
View Cart Checkout
 Quick-Cart Information
Your cart is empty.
Ski Packages
Ski Boots
Ski Bindings
Ski Poles
Snowboard Boots
Snowboard Bindings
Winter Apparel
Cycling Apparel
All Items
New Product Emails
Email Icon Sign up for Secret Stash and New Product Newsletters.
  Top » L9 Info » Level 9 General Shipping Info
Level 9 General Shipping Info
How long does shipping take?

We currently ship to the USA, Canada, Australia and New Zealand.

  • All US orders over $250 ship free.*
  • Under $250 UPS Ground shipping is $7.00 flat rate. Please review map above for transit time to your location.
  • Eastern US has a 3-day flat rate $19 shipping option (Western US orders are 3 days or less via Ground.)
  • AK, HI and APO orders ship via USPS for a flat rate of $19 per order.
  • Canadian ship for a flat rate of $19 per order with delivery times of 3 days or less.**
All shipping times are business days in transit. Please take into account weekends and that if you order after 12pm MST your order may not ship until the next day.
*Free shipping is only for lower 48 states, Not applicable to AK/HI
**For rural Canadian locations please add on an extra 1-3 days to closest major city

Times on the map is number of in transit business days. Orders placed before 12:00 noon Monday through Friday Mountain Time ship the same day. Other orders ship on the following business day unless there is a problem with your order and we cannot contact you.

We follow UPS days of Operation, see their schedule here.
Review our friendly return shipping label information for US customers.

Shipping to the USA   

Levelninesports.com ships UPS for all domestic orders in the lower 48 states. Shipping does not usually require an adult signature, but it is up to the driver's discretion whether or not to leave the package on your doorstep or hold onto it to get a signature. You can always request a signature be required, meaning the driver will not deliver it to an empty house. Faster shipping options are available if needed, but be aware the upgraded service level will cost more.

For those of you who live in Alaska, Hawaii, Puerto Rico (and other US territories that USPS serves), we ship with the US Postal Service. In some extremely rural areas--Alaskans, you know who you are--USPS will require a PO Box to make delivery.

For those of you who live in APO cities around the world, all orders ship via USPS and are only $19 per order. When possible we use Priority Mail which takes 7-9 days typically but large or heavy items have to ship via Package Service by Sea and can take up to 6 weeks for delivery. Please be sure your address is 100% correct and that your base is prepared to accept the products you are ordering. We have had great difficulties with shipments to APOs in the past and are currently shipping to APOs as a test to see if USPS has improved it's abilities to get orders to you.


Shipping to Canada     

Canada ships DHL Express, with taxes and duties prepaid along with your order total. Repeat: the entire amount of duties/taxes are shown as part of your order total before you have to check out. You will never (or should never) be charged any additional tax/duty upon delivery. There are only so many things that a company can do to lower the import fees and Level9 did all of them. The northern provinces (Yukon, Nunavut, NW Territory) are subject to an additional delivery fee (for being in the icy middle of nowhere), but it will be displayed accurately when you checkout, so you can see if your province is an expensive one (though you probably already know).

»More Canada Shipping Information

Shipping to New Zealand and Australia

Level9 ships DHL to Oz/NZ and we do not charge any duties on these orders. Orders under $1000AU, and likewise orders under $400NZ to New Zealand are generally untaxed (in NZ, if you have a lot of high duty items and you are close to $400NZ, you might actually get charged, high duty items usually are APPAREL, this parenthesis is already too long, so if you have more questions check out the NZ specific page. It never hurts to check with your local border services people, so conveniently Level9 has provided links:
New Zealand Customs Info (from the NZ Government)
Australia Customs Info
Interesting article on Australia's Low value Threshold ($1000)

»More Australia Shipping Information
»More New Zealand Shipping Information


Rest of the World

We don't ship to you yet.  We are working on it and may ship to most of Europe soon.  For now you can use a freight forwarding service to get our goods to you.