Shipping to Japan starts at $10 and is based on the weight and size of your order.
Delivery is typically made in 4-5 business days from when you place your order including the time to clear customs.
We may occasionally take your item out of its original box if that will save a lot of space, this applies particularly to helmets. We will always ship your order safe and securely, even if we take it out of its original packaging.
If your item is delayed you can use your tracking information to find out why (if you don't have it, contact us).
We currently do not offer customer support in Japanese. If you email us in Japanese, we will do our best using Google Translation service but we do not have any Japanese speakers to help you via phone or chat.