L9 Sports General Shipping Info

We currently ship to the USA, Canada, Australia, New Zealand, Ireland, Japan, Chile, Argentina and the United Kingdom.

Shipping Guidelines

Shipping Guidelines

All US orders over $250 ship free

Free shipping is only for lower 48 states, Not applicable to AK/HI

Under $250 UPS Ground shipping is $7.00 flat rate.

Express shipping options are available and the cost will be based on the size of your order.

Canadian orders ship for a flat rate of $19 per order with delivery times of 3 days or less.

*For rural Canadian locations please add on an extra 1-3 days to closest major city.

Shipping Time Map

Transit Time

  • 1 Day
  • 2 Days
  • 3 Days
  • 4 Days
  • 5 Days

Shipping Time Map

All shipping times are business days in transit starting the day after your order leaves our facility (not counting Saturday or Sunday).

Orders placed before noon Monday through Friday Mountain Time ship the same day. Other orders ship on the following business day unless there is a problem with your order and we cannot contact you. UPS will make deliveries Monday through Friday from 8am to 9pm.

No deliveries will be made on Saturdays or Sundays. If you require Saturday delivery, you must get in touch with our Customer Service Department and request it specifically. There will be an additional charge for Saturday delivery.

We follow UPS days of Operation, see their schedule here.

USA Shipping

Shipping to the USA

L9 ships UPS for all domestic orders in the lower 48 states.

Packages do not usually require an adult signature, but it is up to the driver's discretion whether or not to leave the package on your doorstep or hold onto it to get a signature. You can always request a signature be required, meaning the driver will not deliver it to an empty house.

For those of you who live in Alaska, Hawaii, Puerto Rico (and other US territories that USPS serves), we ship with the US Postal Service. In some extremely rural areas--Alaskans, you know who you are--USPS will require a PO Box to make delivery.

For those of you who live in APO cities around the world, all orders ship via USPS and are only $19 per order. When possible we use Priority Mail which takes 7-9 days typically but large or heavy items have to ship via Package Service by Sea and can take up to 6 weeks for delivery. Please be sure your address is 100% correct and that your base is prepared to accept the products you are ordering.

Canada Shipping

Shipping to Canada

Canada ships UPS for only $19, with taxes and duties prepaid along with your order total. Repeat: the entire amount of duties/taxes are shown as part of your order total before you have to check out. You will never (or should never) be charged any additional tax/duty upon delivery. There are only so many things that a company can do to lower the import fees and Level9 did all of them.

The northern provinces (Yukon, Nunavut, NW Territory) are subject to an additional delivery fee due to remote delivery surcharges, but it will be displayed accurately when you checkout, so you can see if your province is an expensive one (though you probably already know).

»More Canada Shipping Information

Australia & NZ

Shipping to Australia & New Zealand

Level9 ships UPS to Australia and New Zealand for $39 with a $125 minimum order value (certain items like helmets and gear bags that are bulky and relatively inexpensive may catch a surcharge) and we do not charge any duties on these orders. Orders under $1000AUD will be chared 10% GST during checkout.

Any orders over $1000AUD will be charged GST and duties upon arrival in Australia. Likewise, orders under $400NZ to New Zealand are generally untaxed (in NZ, if you have a lot of high duty items and you are close to $400NZ, you might actually get charged, high duty items usually are APPAREL). It never hurts to check with your local border services people, so conveniently Level9 has provided links:

New Zealand Customs Info (from the NZ Government)

Australia Customs Info (from the Aus Government)

Interesting article on Australia's Low value Threshold ($1000)

»More Australia Shipping Information

»More New Zealand Shipping Information

Everywhere Else

Shipping to Argentina, Chile, Japan, Ireland and the United Kingdom

We ship UPS express to Uk, Ireland, Japan, Argentina and Chile with duties due on delivery. Prices are in US dollars. Shipping is $39 flat rate per order (certain items like helmets and gear bags that are bulky and relatively inexpensive may catch a surcharge.)

UPS service is approximately 4-5 business days from when you place your order including the time to clear customs.

We may occasionally take your item out of its original box if that will save a lot of space, this applies particularly to helmets. We will always ship your order safe and securely, even if we take it out of its original packaging.

If your item is delayed you can use your tracking information to find out why (if you don't have it, contact us).

Rest of the World

We don't ship to you yet. We are working on it and may ship to most of Europe soon. For now you can use a freight forwarding service to get our goods to you.